How To Reach Our Concierge

Our client concierge team is the central point of contact for all charter enquiries. We have streamlined our communications to ensure your questions are directed to the right expert efficiently. For comprehensive planning, detailed itinerary proposals, and formal quotations, we recommend using the contact form below. This allows us to gather the essential details of your proposed trip, ensuring our first response is as relevant and constructive as possible. For more immediate or straightforward queries, our WhatsApp channel is monitored by our on-ground team in Indonesia. Komodo dragon on Wikipedia

We believe in a consultative approach. The moment you reach out, you are assigned a dedicated charter specialist who will be your guide through the entire process, from vessel selection to finalising your daily activities within Komodo National Park. This one-to-one relationship ensures continuity and a deep understanding of your unique preferences, whether you are a travel agent coordinating for a client, a group leader planning a milestone celebration, or a family seeking a private escape. Komodo Island on Wikipedia

What to Include in Your Enquiry

To help us prepare the most suitable proposal for your Komodo yacht hire, please consider including the following details in your initial message: your preferred travel dates and the desired duration of your charter (e.g., 3 days/2 nights); the total number of guests in your party, including any children; your primary interests, such as diving, snorkelling, trekking, or pure relaxation; and any specific vessels or phinisi styles that have caught your eye. This information provides the framework upon which we can build your perfect itinerary.

Response Time & Process

We are committed to providing a thoughtful and timely response to every enquiry. Upon receiving your message, you can expect an initial acknowledgement from our system immediately, followed by a personal reply from a member of our concierge team within 24 hours during our standard business week. Our process is designed to be transparent, collaborative, and thorough, reflecting the high standards of the charters we represent.

The journey begins with our specialist reviewing your request and, if necessary, asking clarifying questions to fully grasp your vision. We then proceed to check real-time availability with our vetted network of vessel owners. Within 48-72 hours, you will receive a preliminary proposal. This is not a generic template; it is a bespoke document featuring a curated selection of available yachts, complete with specifications, imagery, and transparent pricing. It will also include a draft itinerary, which serves as a starting point for discussion. We will then work with you to refine every detail until the plan is perfect, at which point we proceed to secure your booking.

Languages We Operate In

Our primary language of business is English. Our international team, with members from Europe, Australia, and Indonesia, possesses complete fluency to ensure communication with our global clientele is seamless, precise, and professional. All contracts, proposals, and official correspondence are conducted in English to maintain absolute clarity.

Crucially, our entire on-ground management and operational team in Labuan Bajo are fluent in both English and Bahasa Indonesia. This dual-language capability is essential for effective coordination. It allows us to communicate your specific needs and preferences accurately to the local vessel captains, crews, and national park guides, ensuring the smooth execution of your charter from the moment you step aboard. This linguistic bridge is a cornerstone of our service, guaranteeing nothing is lost in translation.

Office Hours & Time Zones

Our administrative and concierge services operate from 9:00 AM to 5:00 PM, Monday to Friday, based in the Central Indonesia Time Zone (WITA), which is GMT+8. This is the local time zone for Labuan Bajo, Flores, and the entire Komodo National Park, as well as for Bali and Singapore. This alignment allows for real-time communication with our crews and partners on the ground, which is vital for managing logistics and confirming availability.

We understand that our clients and agent partners are located across the globe. Please be aware that our time zone is one hour ahead of Jakarta (WIB) and one hour behind West Papua (WIT). Enquiries received outside of our standard office hours are logged and will be addressed as a priority at the beginning of the next business day. We appreciate your understanding and assure you that every message receives our full attention.

Visiting Komodo National Park / Labuan Bajo harbor (Padar / Komodo Island / Rinca / Pink Beach / Manta Point / Kanawa) Flores Indonesia — Logistics

The gateway to your Komodo yacht hire adventure is the bustling harbour town of Labuan Bajo on the western tip of Flores island. The town is served by Komodo Airport (LBJ), which receives multiple daily flights from major Indonesian hubs, primarily Denpasar (DPS) in Bali and Jakarta (CGK). Upon your arrival, our service can include a pre-arranged transfer, greeting you at the airport and escorting you directly to the harbour where your private vessel awaits.

From Labuan Bajo harbour, your skipper and crew take charge, navigating the stunning but complex waters of the national park. Our service philosophy is to handle all the intricate logistics on your behalf. This includes the pre-payment of national park entrance fees, coordinating with certified ranger guides for your treks on Komodo or Rinca islands to see the dragons, and securing safe and picturesque moorings each evening. Your only task is to immerse yourself in the experience.

The planning conversation with your concierge will revolve around crafting a journey that matches your pace and passions. We will discuss the best times to hike to the iconic viewpoint on Padar Island to avoid the crowds, identify the ideal tides for snorkelling over the vibrant corals of Kanawa Island, and navigate to Manta Point when the gentle giants are most likely to be feeding. We will schedule sunset cocktails overlooking the unique hues of Pink Beach and ensure every element of your time in this UNESCO World Heritage Site is flawlessly executed.

Frequently Asked Questions

What is the best time of year to charter a yacht in Komodo?

The prime season for a Komodo yacht hire is during the dry months, from April to November. During this period, you can expect calm seas, clear skies, and excellent visibility for diving and snorkelling. The shoulder months of April-May and September-November are particularly pleasant, offering a great balance of fine weather and fewer visitors. The wet season, from December to March, can bring rain and rougher seas, though charters are still possible for the intrepid.

What is included in the charter price?

Our pricing is transparent and comprehensive. A standard charter includes the exclusive use of the yacht, a professional skipper and crew, all meals and snacks prepared by the onboard chef, and soft drinks, tea, and coffee. Also included are the use of onboard equipment like snorkelling gear, kayaks, or paddleboards. Specific inclusions can vary by vessel, so your final proposal will detail everything. Exclusions are typically alcohol, crew gratuities, and national park entrance fees.

How are the Komodo National Park fees handled?

Komodo National Park fees are a mandatory charge set by the government for conservation and are not included in the charter price. To ensure a seamless experience, our team will calculate the exact fees required for your group and itinerary. We then handle the entire payment process on your behalf before your trip begins. This means you will not need to worry about carrying large amounts of cash or dealing with park offices upon arrival, allowing you to relax from the moment you board.

Can you accommodate specific dietary requirements?

Absolutely. Our onboard chefs are skilled at catering to a wide range of dietary needs, including vegetarian, vegan, gluten-free, and allergies. When you confirm your Komodo yacht hire, we will provide a preference sheet for you to complete. Please provide as much detail as possible about your requirements, and we will provision the vessel accordingly to ensure your culinary experience on board is both safe and delicious. Advance notice is essential for us to source the necessary ingredients in Labuan Bajo.

What type of vessels do you offer?

We offer a curated fleet of vessels, specialising in traditional Indonesian Phinisi schooners, which combine classic craftsmanship with modern luxury. These range from intimate two-cabin boats perfect for couples to larger vessels with six or more cabins ideal for extended families or groups. We also represent a selection of modern motor yachts for those who prefer contemporary design and speed. Every vessel is personally vetted by our team to meet stringent standards for safety, service, and comfort.

Is diving included in the charter?

For certified divers, diving can be a central part of the experience. Many of our partner vessels are fully equipped for diving, complete with compressors, tanks, and a certified divemaster. This is typically arranged as an add-on package at an additional cost per person. Please let us know your certification level and interest in diving during your initial enquiry, and we will recommend the best-suited vessels and provide a detailed quotation for a dive-inclusive Komodo yacht hire.

How experienced are the captain and crew?

The safety and quality of your experience are paramount. We exclusively partner with vessels whose captains and crews are highly experienced professionals with deep, multi-generational knowledge of navigating the Komodo archipelago’s currents and conditions. Captains are fully licensed, and crews are trained in safety, first aid, and hospitality. Their local expertise is invaluable, allowing them to adapt the itinerary to find the calmest anchorages and the most spectacular wildlife encounters.

What is the booking and payment process?

To secure your charter, a deposit is required upon signing the charter agreement, which is typically 50% of the total fee. The final balance is then due 30 to 60 days prior to your departure date. We accept payments via international bank transfer. Your concierge will guide you through each step, providing clear invoices and confirmations. This structured process ensures your chosen vessel and dates are firmly reserved for your private Komodo yacht hire.

What safety equipment is on board?

Every vessel in our portfolio complies with or exceeds Indonesian maritime safety standards. Standard safety equipment on board includes life rafts, life jackets for all guests and crew, fire extinguishers, a first aid kit, GPS navigation systems, and ship-to-shore radios. The crew conducts regular safety drills and will provide a comprehensive safety briefing at the start of your charter. Your wellbeing is our highest priority throughout your journey.

Is there Wi-Fi or mobile signal in the park?

Connectivity within Komodo National Park is limited and should not be relied upon. While you may find a weak mobile signal from the Telkomsel network near Labuan Bajo or larger islands like Komodo and Rinca, most of the park, including remote bays and dive sites, has no signal. Some modern vessels offer satellite Wi-Fi for an additional fee, but it is often slow. We encourage guests to embrace the opportunity to disconnect and fully immerse themselves in the natural environment.